Last updated: March 2026
At EnergizeWell, your privacy matters. We understand that many of our clients are navigating personal, emotional, and health-related experiences, and we are committed to handling your information with care, integrity, and respect.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Who We Are
EnergizeWell LLC
Minnesota, United States
Website: www.energizewell.com
Services are provided by Jenna Eastvold, RN, BSN, NC-BC (Board Certified Nurse Coach), and may include support from contracted professionals who assist in delivering services and operations.
Important Note About Healthcare & HIPAA
While services are provided by a Registered Nurse and Board Certified Nurse Coach, EnergizeWell services are coaching and educational in nature and are not medical care.
Because of this, services may not be subject to the Health Insurance Portability and Accountability Act (HIPAA).
However, we take your privacy seriously and implement reasonable safeguards to protect your personal and health-related information.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address (if provided)
Health & Wellness Information
You may choose to share information related to:
- lifestyle habits
- stress levels
- goals
- health history or concerns
This information is used solely to support your coaching experience.
Session Data
With your awareness and consent, we may:
- conduct sessions via video platforms (such as Zoom)
- record sessions for your personal use, coaching support, or internal reference
- use AI-assisted tools to generate summaries, notes, or key insights from sessions
These recordings and summaries are used only to:
- support your progress
- improve service quality
- maintain accurate records
Usage Data
We may collect:
- IP address
- browser type
- pages visited
- time spent on our site
How We Use Your Information
We use your information to
Provide coaching services and support your experience
Communicate with you (email, phone, or messages)
Process payments
Improve our website and services
Generate session summaries or insights to support your progress
Send updates, offers, or resources (you can unsubscribe anytime)
HSA/FSA Payments
We accept HSA/FSA cards for payment.
EnergizeWell services are provided by a Registered Nurse and Board Certified Nurse Coach and may qualify as eligible health-related expenses depending on your individual plan.
Many clients are able to use their HSA/FSA funds without issue. However, eligibility is ultimately determined by your HSA provider.
How Your Information Is Shared
We do not sell your personal information.
We may share your information only as necessary to operate our business and provide services, including with:
- Payment processors (e.g., Stripe)
- Video and communication platforms (e.g., Zoom)
- AI or software tools used for note-taking, summaries, or service delivery
- Email and communication platforms
- Scheduling or client management tools
- Analytics providers
- Contracted professionals or service providers who assist in delivering services or supporting business operations
All such parties are expected to handle your information confidentially and only access what is necessary to perform their role.
Cookies & Tracking
We use cookies and similar technologies to:
- improve website performance
- understand how visitors use our site
- enhance your experience
Advertising & Analytics
We may use third-party tools, such as analytics or advertising platforms, to understand website traffic and improve our services.
These tools may use cookies or similar technologies to collect information about your interaction with our website.
Data Retention
We retain your information only as long as necessary:
- Client records and session notes: retained for a reasonable period to support services and legal obligations
- Recordings and summaries: retained as needed for coaching support unless you request deletion (where applicable)
- Payment records: retained for accounting and tax purposes
- Email data: until you unsubscribe or request removal
- Website analytics: based on platform settings
Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
- Request that recordings or stored session data be deleted where applicable
To make a request, contact us using the information below.
Security
We take reasonable steps to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13
Third-Party Links & External Sites
Our website may contain links to other websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised da
Contact Us
If you have questions or requests regarding your privacy:
Website: www.energizewell.com/contact